T&Cs

General

• By placing an order with Cakes by Flynn, you agree to these Terms & Conditions.

• All cakes are made in a kitchen that handles allergens, including but not limited to eggs, dairy, nuts, gluten, and soy. We cannot guarantee allergen-free products.

• All products are handmade; slight variations in colour, design, or size may occur.

Ordering & Payment

• Orders are only confirmed once a non-refundable deposit (or full payment for smaller orders) has been received.

• Final payment is due [3 weeks] before collection/delivery. Orders not paid in full by the due date may be cancelled.

• Quotes are valid for 7 days from the date of issue.

Cancellations & Refunds

• All deposits are non-refundable.

• Cancellations within [3 weeks] of the event date will incur a charge of the total order value.

• If you postpone your event, your payment may be transferred to a new date (subject to availability).

Collection & Delivery

• Collection is from Shop 3, 161–165 Bunnerong Road, Kingsford at the agreed time.

• Cakes by Flynn is not responsible for any damage after the cake has left our premises.

• Delivery is available within Sydney for an additional fee, subject to schedule and location.

Storage & Serving

• All cakes should be stored in a cool, dry place away from direct sunlight and heat.

• Buttercream cakes should be refrigerated in warm weather but brought to room temperature before serving.

• Once delivered/collected, you are responsible for the care of your cake.

Design Changes

• Any design changes must be requested at least 7 days before the event and may incur additional charges.

• We reserve the right to adjust design elements for stability, aesthetics, or seasonal ingredient availability.

Photography & Marketing

• We reserve the right to photograph your cake and use images for marketing and social media purposes.